Capsules are generally designed to be consumed whole, and it’s not recommended to open them. For optimal absorption of the active ingredient, it’s best to take them in their intended capsule form. However, in exceptional cases, capsules containing powder can be opened and mixed into water or herbal tea.

Unsuitable liquids for mixing the capsule contents include caffeinated and sugary drinks like coffee, black tea, cola, and fruit juices—unless specifically recommended by us or a doctor/therapist to take the active ingredient with fruit juice.

Artemisinin capsules should not be opened, as the active ingredient is extremely bitter and cannot be dissolved in water.

All of our products are intended for adults. If you’re considering giving any of these products to children, please consult your doctor or therapist beforehand.

Yes, all of our products are suitable for dogs and cats. However, you should consult your veterinarian before use. If you need dosage recommendations, feel free to contact us.

Please always provide your pet’s age, weight, and health condition.

We understand that the quality and purity of our products are of utmost importance. That’s why we implement a range of measures to ensure the highest standards:

1. Certifications and Standards:

• Our production follows the strict guidelines of Good Manufacturing Practice (GMP).
• We are certified according to ISO 9001 (Quality Management) and ISO 22000 (Food Safety).

2. Innovative Cultivation Methods:

• Our aeroponic systems use modern and sustainable growing techniques to ensure the quality and purity of our products.

3. Laboratory Tests and Analyses:

• Our products are regularly tested by independent, accredited laboratories. These tests confirm the purity and active ingredient content (e.g., 98% Artemisinin) and ensure that no harmful substances are present.
• We conduct batch testing for every production batch to ensure consistent high quality.

4. Traceability:

• Our production process is thoroughly documented, from planting to packaging.
• We have implemented a batch tracking system to trace the origin of every batch and react quickly if necessary.

5. Transparency and Communication:

• We publish the results of our laboratory analyses and certifications on our website and make them available upon request.
• We provide detailed information about our production methods and the standards we use.

6. Customer Experiences and Reviews:

• We regularly gather and analyze feedback to continuously improve.
• Positive customer and partner references help us build trust with new clients.

Through these comprehensive measures, we can guarantee the high quality of our Artemisia annua products.

For the most common customer inquiries, we have compiled application guidelines at the following links:

• 30:1 Artemisia annua Full-Spectrum Extract

• Artemisinin

For more personalized dosage recommendations, please consult your doctor or therapist, as they will consider additional factors that we cannot account for.

As a general rule, we recommend following the dosage instructions provided on the label for supplements or phytotherapy.

Yes, ArtemiCure products, which are based on the Artemisia annua plant, can generally be safely combined with other supplements or medications. There are no known negative interactions or impairments when taken alongside medications.

Just as with food, where nutrients are often present in mixtures that support each other’s absorption, combining different supplements is usually possible and often even beneficial. Additionally, Artemisia annua carries no risk of overdose, making its use safe and flexible. However, we still recommend adhering to the dosage instructions provided on our labels to achieve optimal results.

Please note that while taking ArtemiCure products, you should avoid consuming citrus fruits or other acidic foods, as well as iron-rich foods, as they could reduce the effectiveness of the supplements.

For personalized advice, please consult your doctor or therapist to ensure that the combination is suitable for your specific health conditions.

To maintain the quality and effectiveness of your supplements and herbal raw materials, we recommend the following storage tips:

• Refrigeration: For optimal shelf life, you can store the supplements purchased from us in the refrigerator.
• Cool and dry place: Store the supplements in a cool, dry area.
• Protection from direct sunlight: Keep the products away from direct sunlight.
• Original packaging: Keep the supplements in their original packaging to protect them from moisture and other environmental factors.

These measures will help preserve the effectiveness of the supplements you have purchased from us. Also, be sure to follow the specific storage instructions provided on your product’s label.

We exclusively ship our products with the Austrian Post.

By completing the purchase and shipping agreement, the delivery terms of Post-AT are automatically accepted. These terms can be viewed directly on the Austrian Post website.

The cost for our standard shipping is €3.90 EUR.

To help reduce shipping costs, we offer free shipping starting from the second product in your order.

If you have any questions about shipping, please feel free to send us an email. We are happy to assist you.

Once your order has been shipped, you will receive a shipping confirmation via email. With the tracking number included, you can track your shipment on the Austrian Post website after it has been dispatched.

We deliver to the following countries:

Germany

Austria

France

Italy

Netherlands

Belgium

Luxembourg

Slovenia

Slovakia

Czech Republic

Hungary

Romania

Orders placed by 2:00 PM, with items in stock at our shipping warehouse, will be shipped the same day. Otherwise, shipping will occur within 2 business days.

For items not in stock at the shipping warehouse, they will typically be dispatched within 2-4 business days. Please note that no shipping occurs on Sundays and public holidays.

If you order items with different delivery times, we will ship everything in one package, unless we have made other arrangements with you. In that case, the delivery time will depend on the item with the longest delivery time in your order. Shipping is from our warehouse in Austria.

Please note that if an item is returned due to non-collection or non-acceptance, Austrian Post will charge a return fee. We reserve the right to charge the buyer for any return shipping costs incurred.

The refund will be processed as soon as possible after we handle your return. Please understand that this may take up to 14 days.

We do not offer exchanges or price adjustments for individual items. If you wish to return an item, please send it back to us. Kindly note that we can only accept returns of unopened products.

For alternative or additional items, you can place a new order afterward.

If you’ve decided not to use the product you ordered, or if you purchased the wrong item or quantity, no problem! We offer a 60-day return guarantee. During this period, unopened items can be returned for a refund or exchange without the need to provide a reason. Please send returns to the following address:

ArtemiCure / PhytoCureXL

Lainzer Straße 167/3/4

A-1130 Vienna, Austria

Important: Be sure to return the item with insurance (a package with a tracking number, not a small parcel), as the courier service cannot be held responsible for the value of the goods if the package is lost.

Important: Please include the withdrawal form with the return so that our shipping team can assign the items to your order. You can download the return form here: Download. Return shipping costs are your responsibility and are not covered by ArtemiCure.

Once we have received and processed the return, the purchase price will be refunded. This may take up to 14 days. Please note that we only accept returns of unopened products.

B2C - Discount Codes

Our discount codes generally cannot be applied to already discounted products. Combining multiple discounts (e.g., using more than one discount code per order or using a discount code along with gift vouchers) is also not possible. Some discount codes are automatically assigned to customer accounts and will be applied by the system automatically.

B2B - ID Discount Code

If you encounter any issues entering or applying your ID discount code during your order, please contact our customer service team for assistance.

There could be several reasons why your order isn’t being processed. If you’re having trouble completing an order, we recommend trying the following troubleshooting steps:

1. Try placing the order using a different browser.
2. Try placing the order from a different device.
3. Try placing the order using a different internet connection.
4. Try completing the order with a different payment method.

If none of these steps resolve the issue, please contact our customer service team. We are always here to help!

Have you already confirmed your account and email address? A confirmation email was automatically sent to you after creating your account.

If you cannot find this email, please check your spam folder.

Make sure there are no spaces before or after the email address you entered.

The password system has changed. You now need to use your email address or phone number to receive a one-time login code each time. After entering the code, you can log into your account.

You can log out by finding the logout button in the upper right corner of the window, next to the shopping cart. Click on ACCOUNT and then select LOG OUT.

Alternatively, clearing your cookies and cache will also log you out automatically.